Lidl Phone Numbers and Emails

Customer Service:

  • +44 800 977 7766
  • +44 370 444 1234

Lidl Email:

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How to Contact Lidl Customer Service?

How to Contact Lidl Customer Service?

What Is the Lidl Customer Service Phone Number?

The Lidl contact number for customer service inquiries is +44-0800-977-7766. You can call their Help Center for general information about the company, its products, and services. The customer support team at this helpline is ready to answer your questions, provide contact information, and assist with your issues. You can also learn about prices, availability, and special offers by calling their customer care.

The Lidl head office phone number is +44-0203-966-5566. You can get in touch with the head office agents to discuss legal inquiries. You can also use this number to file a complaint or if you have suggestions you wish to share with the company representatives.

What Is the Lidl Head Office Address?

The Lidl headquarters is located at Stiftsbergstraβe 1, 74167 Neckarsulm, Germany. You can also mail your questions, complaints, or compliments to the following head office address in the USA: Lidl 3500 S Clark St, Arlington, VA 22202, United States. The Lidl UK head office mailing address is Lidl Great Britain Limited., Lidl House, 14 Kingston Road, Surbiton, KT5 9NU, United Kingdom. If you need to reach the London head office representatives, write to Lidl Lidl Great Britain Limited, 19 Worple Road, Wimbledon, London, SW19 4JS, United Kingdom.

To find the specific store address, use the Store Finder in the top right corner of their website’s homepage.

How Do I Contact Lidl Support via the Email Address?

The best way to email the company’s customer support is by using the contact form on their website. Visit the Contact Us page and scroll till you see the Write Now button. Enter the required information and your inquiry details, add files if needed, and click Send.

The direct Lidl contact email address you can use to reach their customer care team is kontakt@lidl.com. The head office email for legal inquiries is compliance@lidl.co.uk. If you are interested in becoming a part of their team, you can send your resume to the following email: recruiting@lidl.us. If you have questions about Privacy policy and data protection, send them to dpo@lidl.co.uk.

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Contact Information

Lidl Website:

Lidl Help Center:

Corporate Office Address:

Lidl Lidl Great Britain Limited
19 Worple Road, Wimbledon
London , SW19 4JS
United Kingdom

Lidl Customer Service Reviews

2.2 / 5
Poor
james b Hjl
Complaining
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3.5

Was offended by treatment of a member of staff,was ejected from the store and told not to come back I was barred from all lidl stores according to the idiot that ejected me, he then took my picture of me and my car and informed me it would be circulated to all lidl stores, Hahaha what a clown ,,reported to customers services who are going to investigate and get back to me in 5/7 working days

Read full review
Guest-5098573
Complementing two me.bers of Lidl staff for very good customer service
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5.0

I wish to thank both Rebecca and Daisy for their great customer care and help to me when I am shopping at Manchester Piccadilly Lidl branch .Their friendliness and customer care are greatly appreciated by me,thanks again to them.

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Guest-4834722
Problem with app
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4.5

Couldnt get 10% discount in store. Spoke to customer services . They were very helpful and sorted out the problem really quickly.

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Melanie R Fcy
Parking fine after shopping and spending £150 on weekly shop
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1.0

Received a parking fine after visiting a store in Andover and spending £150 on my weekly shop.
Terrible customer service and rang and spoke to customer support and was told sorry nothing we can do
I have been a regular Lidl customer for many years and now I dont want to return

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How Good is Lidl's Customer Service?

Maryfrances Jlj
Maryfrances Jlj
Feels Satisfied | Mar 06, 2024

Very good customer service

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WAHEEDA M
WAHEEDA M
Feels Satisfied | Feb 01, 2024

Customer Service were very good, but I am disappointed that they didn't add my points.

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Dyami Ctv
Dyami Ctv
Feels Satisfied | Jan 24, 2024

Good cert happy

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Cherokee Toz
Cherokee Toz
Feels Satisfied | Jan 18, 2024

Excellent.

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Keylon Uni
Keylon Uni
Feels Disappointed | Jan 09, 2024

Can’t get Lidl on the phone.. a complete waste of time and effort

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Demir Bqa
Demir Bqa
Feels Satisfied | Jan 01, 2024

very good

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Summary of Lidl Customer Service Calls

1.2K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lidl?

Product/ Service Question:

  • “Faulty product”
  • “Complaint about products quality”
  • “Food product expired from 12/05/23”

Payments and Charges Question:

  • “Overcharged on 2 products”
  • “Coupon plus”
  • “Fraud”

Return/ Replace Question:

  • “Returns”
  • “To return an item within the 90days”
  • “Faulty item - replacement required where?”

Staff Question:

  • “Complaint about the staff”
  • “Bad customer service”
  • “Customer service”

Request for Information Question:

  • “I need help with update on my app”
  • “About a product”
  • “Looking for job”

Account Question:

  • “Forgot to scan lidl plus”
  • “I forgot my gps login number”
  • “My password keeps being regected”

Cards Question:

  • “Lost card”
  • “To put points on my new Lidl plus card”
  • “Access to Lidl Plus card”

Refund Question:

  • “Seeing were my refund is”
  • “Need a refund but haven't got my receipt i”
  • “Refund”

Employment Question:

  • “For job search in lidl”
  • “Need to get payroll number”
  • “I applied for the job”

Shipping and Delivery Question:

  • “I haven't received my payment”
  • “Deliver”
  • “Didn't get card”

Website/ Application Question:

  • “Cannot complete application form”
  • “The lidl I visited today all the systems were down so we couldn't add our shop onto the app”
  • “App not working”

Activation/ Cancellation Question:

  • “Query on Lidl plus voucher I forgot to activate”
  • “They activate payment in my account”
  • “£10 voucher wouldn't activate in shop”

Other Question:

  • “Safety”
  • “Charity fundraiser”
  • “Need to get into contact with HR”

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